Shipping Information

  1. Goods ordered in the Store are delivered within territory of Poland and some European Union countries, as well as to selected countries outside the European Union and are held to the address specified by the Customer during the order process.

  2. Goods ordered in the Store will be delivered by the courier service at the expense of the Buyer, who will be charged 5 GBP per delivery. Orders including 2 or more boxes of esthechoc will be delivered free of charge.

  3. After sending the ordered goods, the Customer receives via e-mail the confirmation of shipment.

  4. The Store considers as valid the Customer delivery address entered by the Customer’s at the stage of ordering. The Store reserves the right to change the delivery address at the request of the customer, until the shipment has not been taken over by the courier.

  5. The total time of waiting for the delivery of a given Product (delivery time) shall include the time of Order processing by CAMBRIDGE CHOCOLATE TECHNOLOGIES LTD and the time of Product delivery by carrier. The time of Order processing by CAMBRIDGE CHOCOLATE TECHNOLOGIES LTD shall run from the moment the acceptance of the Order is confirmed by CAMBRIDGE CHOCOLATE TECHNOLOGIES LTDuntil the Products are dispatched by CAMBRIDGE CHOCOLATE TECHNOLOGIES LTD and shall be maximum 5 business days. It shall also include the time of Product delivery by Royal Mail - within 7 business days from the date of shipment.
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